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Support Engineer
Working experience
- Since March 2007: Support Engineer at Microsoft (Paris - FRANCE) on SharePoint technologies
- Technical support on Microsoft Office SharePoint technologies
- Supportability and architecture review
- Germany:
- Microsoft Office Sharepoint Server 2007 implementation problems analysis
- France:
- Troubleshooting interaction between Project Server 2003 and SharePoint 2003 for an automaker
- Tunisia:
- Workshop introducing SharePoint 2007 technologies for an international monetary fund
- France:
- Workshop to manage SharePoint 2007 technologies
- France:
- Troubleshooting performance issue when using 'Explorer view' mode with Windows SharePoint Services v3
- Isle of Man:
- MOSS architecture review, working on various issue and provide day-to-day administration operations knowledge transfert
- Switzerland:
- Assistance to troubleshoot Office client inegration and workflow issues
- 2004 - 2007: Infrastructure Consultant at Avanade (Paris - FRANCE)
- France: SharePoint (MOSS 2007) architect for a high school of management
- Define the SharePoint architecture to implement an intranet/extranet portail for Almuni
- France: SharePoint architect for a French governmental organization
- Validate the architecture and implementation of a virtualized development environment using SharePoint 2007, Visualt Studio 2005 and Visual Source Safe
- France: POC (Proof Of Concept) using Live Communication Server 2005 for a French banking company
- France: Project Server 2003 implementation for a French utility company
- France: Support engineer (Premier support) at Microsoft
- UK: Exchange architect during a Windows NT4/Exchange 5.5 migration to AD/Exchange 2003 for the English subsidiary of a French civil engineering company
- POC (Proof Of Concept) using Virtual Server 2005 to implement Exchange clustered environment
- UK: Problem Manager (level III) during Windows NT 4 / Exchange 5.5 migration to Windows Server2003 / Exchange 2003 for an English ministery
- France: Packaging architect for Wise Package Studio product
- Technical lead of a technical team for a French insurance company
- France: Teledistribution architect (System Management Server 2003) for a French insurance company
- Belgium: SharePoint architect during intranet implementation using SharePoint 2003 for a financial company
- France: Securing SMTP communications during Exchange migration and test environment implementation using Virtual Server for a French utility company
- 2002 - 2004 (included one year by alternation): Engineer - Trainer at Concept Réseau (Versailles - FRANCE)
- Trainer for official Microsoft courses (Windows, development, SharePoint...)
- Trainer on Windows installer technologies (MSI - Wise product)
- Migration from Novell Netware to Windows 2000 AD
- Automated migration procedures (workstation migration, automatic user account creation...)
- Migration procedures from Windows NT to Windows 2003
- Automated antivirale updates using Trend Micro products
- 2000 - 2002 (2 years by alternation): Computing assistant at Fédération Nationale des SA d'HLM (Paris - FRANCE)
- Hotline / maintenance
- Network administration
- Automated antivirale deployement using Norton products
- VBA macro development for Excel to request SQL Server
- Training for computer and messaging usage
- June 2002: Hôte d'accueil pour IBM sur le site de Roland Garros (Paris - FRANCE)
- Support à l'utilisation de l'informatique aux joueurs
- June 2001: Hôte d'accueil pour IBM sur le site de Roland Garros (Paris - FRANCE)
- Support à l'utilisation de l'informatique aux joueurs
- Aide à la mise en place de chats entre les joueurs et les internautes
- Summer 2000
- Virtualized model colour application for EDF CNET (Paris - FRANCE)
- Website implementation for Concept Réseau (Versailles - FRANCE)
- June 2000: Hôte d'accueil pour IBM sur le site de Roland Garros (Paris - FRANCE)
- Support du public et des joueurs pour l'utilisation de l'informatique
- Summer 1999: Trainee at Chambre de commerce et d'industrie de Châlons en Champagne (FRANCE)
- Current architecture analysis and solution purposd
- Drafting of the schedule of conditions for invitation to tender
- Partipcation to the migration
- Trainer for the new information system usage (know more...)
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Computing competencies
- February 2007 : Exposant at Microsoft TechDays for the GUWIV
- December 2006: Microsoft WebTV for the Windows Vista launch (video)
- November 2006: "Ask the Expert" at TechEd IT Forum 2006 (Barcelona - SPAIN)
- October 2006: Speaker during the GUWiV "Kick Off"
- September 2006: Co organizer and organisation management for the GUWiV "Kick Off" (Paris - FRANCE)
- June 2006: Trend Micro Power User Group member allowing privileged access to beta products
- May 2006: Founding member and secretary of the French Windows Vista User Group (GUWIV)
- March 2006: Speaker during the "Microsoft Community Open Days" - showing Windows Vista (Paris - FRANCE)
- January 2006: "TAP" (Technical Adoption Program) participant for Microsoft Live Communication Server 12
- November 2005 : "TAP" (Technical Adoption Program) participant for Windows Vista
- July 2005: "Ask The Expert" at Microsoft TechEd (Amsterdam - NEETHERLANDS)
- First quarter of 2005: Speaker for Technet seminars (Paris - France) - "Why and how deploying Windows XP SP2 and Office 2003"
- November 2004: "IT Pro Speaker" and "Ask The Expert" during IT Forum 2004 (Copenhagen - DENMARK)
- June 2004 : Speaker during "Rencontres Communautés" (Microsoft Community Days) (what's new about security in Windows XP SP2 (Paris - FRANCE))
- May 2004: Speaker for Microsoft during the "Journées Microsoft de la Sécurité" (Microsoft Security Days) (Paris - FRANCE)
- Webmaster of www.mysps.info about Microsoft SharePoint technologies
- Certifications: MCP, MCSA (messaging specialist), MCSE Windows 2000 - Windows Server 2003, Technology Specialist (download my transcript in PDF format, in XPS format or read it here [TranscriptID : 663019 - Access code : mcptranscript])
- 70-210 : Installation, configuration et administration de Windows 2000 Professionnel
- 70-215 : Installation, configuration et administration de Windows 2000 Server
- 70-216 : Implémentation et administration d'une infrastructure de réseau Windows 2000
- 70-217 : Implémentation et administration d'une infrastructure pour les services d'annuaire Windows 2000
- 70-218 : Gestion d'un environnement réseau Windows 2000
- 70-219 : Conception d'une infrastructure pour les services d'annuaire Windows 2000
- 70-221 : Conception d'une infrastructure réseau Windows 2000
- 70-292 : Administration et maintenance d'un environnement Windows Server 2003 pour une personne certifiée MCSA Windows 2000
- 70-296 : Planification, implémentation et maintenance d'un environnement Windows Server 2003 pour les ingénieurs certifiés MCSE Windows 2000
- 70-284 : Implémentation et gestion de Microsoft Exchange Server 2003
- 70-263 : Implémentation, administration et maintenance de Office Live Communication Server 2005
- 70-231 : Configuring Microsoft Windows SharePoint Services v 3.0
- Microsoft "Most Valuable Professional" program member on Windows Server (2002 - 2006) and Windows Client (2006 - 2007) - statut lost when joining Microsoft
- "Windows XPert" program member. Program created during Windows XP beta program
- Beta tester Windows 2000, Windows Millenium, Windows XP, Office 11, Windows 2000 SP4 (certificat of participation), Windows Update v5, Virtual Server, Microsoft BaseLine Security Analyser 1.2, Windows XP SP2, Windows Server 2003 SP1, MSN Messenger 7, Windows Server 2003 R2, Microsoft Update, Microsoft BaseLine Security Analyser 2.0, Virtual Server SP1, Microsoft Data Protection Manager 2006, Microsoft Maestro (Microsoft Business ScoreBoard Manager), Microsoft Office Add-In, Windows Installer, Windows Vista (Longhorn client et serveur), Microsoft Office 12, Microsoft Sharepoint Portal Server / Windows Server Services v3 (certificat of participation), Microsoft Live Communication Server 12, Trend Micro Mobile Security, Microsoft Terminology, Trend Micro PC Cillin 2007, Microsoft System Center Virtual Machine Manager, Windows Vista Ultimate Extras
- Operating System: Microsoft Windows from NT to Windows Server 2008 – MacOS 8 et 9 – Linux
- Microsoft Office (all version)
- Messaging / Groupware: Exchange, Lotus Notes client, Microsoft SharePoint, Microsoft Live Communication Server, Microsoft Office Project Server
- Virtualization: Virtual PC 2004 - Virtual Server 2005 R2 - VMWare client/serveur
- Security: GPO, ISA Server 2006, Norton Antivirus Corporate, Trend Micro OfficeScan, Trend Micro ScanMail, Sybari Antigen, Microsoft ForeFront (Client, Exchange, SharePoint)
- Database: connaissances du langage SQL – Microsoft SQL Server – Oracle 8
- Monitoring: Microsoft Operation Management
- Business Reporintg / CRM: Microsoft CRM
- Network
- Various: GFI FaxMaker, GFI MailEssentials, GFI MailSecurity, Wise Package Studio (MSI package)
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Study
- 2002 – 2003 : Third year specialization (Network and database administrator) with the congratulation of a professional jury (certificate of formation) - professional diploma of level Licence (Level II)
- 2002 : Computing school leaving certificate by alternation
- 1998: Baccalaureat Scientist option
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Leisure / Various
- Trips
- March 2008: 2 days of internal conference for the Microsoft SharePoint support team at Madrid (SPAIN)
- February 2008: one week of Microsoft internal technical conference at Seattle (WA - USA)
- January 2008: one week training on Performance Point Server 2007 at Munich (GERMANY)
- September 2007: one week training on Content Management with MOSS 2007 at Munich (GERMANY)
- September 2007: one week training on ASP.Net 2.0 at Bucharest (ROMANIA)
- November 2006: one week during technical conference TechEd (Barcelona - SPAIN) as "Ask the Expert"
- May 2006: one week vacation at Houston (TX - USA)
- September 2005: one week during technical conference MVP Summit at Microsoft Campus (Redmond - WA - USA)
- July 2005: one week during technical conference TechEd (Amsterdam - NEETHERLANDS) as "IT Pro Speaker" and "Ask the Expert"
- November 2004: one week during technical conference IT Forum (Copenhagen - DENMARK) as "IT Pro Speaker" and "Ask the Expert"
- April 2004: one week during technical conference MVP Summit at Microsoft Campus (Redmond - WA - USA)
- February 2003: one week during technical conference MVP Summit at Microsoft Campus (Redmond - WA - USA)
- November 2002: one week during technical conference IT Forum (Copenhagen - DENMARK)
- July 2002: one week during technical conference TechEd (Barcelona - SPAIN)
- February 1998: one week at TAMPA (FL - USA) during school travel
- Technical English - French mother tongue
- Drivring licence: French cat A and B
- 1996 : Baywatch licence and holiday camps organizer licence
- 1994 – 1995 : First aid (individual and team)
- cinema; swimming; basket-ball; volley-ball; roller; making models; musics (playing the synthetizer); economy; oenology
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In PDF format  - In XPS format 
You can now contact me directly using Live Messenger 
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